• Header

Legal information

The vignobleriviereduchene.ca website is a website published by the company: Vignoble Rivière du Chêne Winery, located at 807, Rivière Nord, Saint-Eustache, Quebec, Canada, J7R 0J5 Tel.: 450.491.3997 and incorporated under the Canada Corporations Act. Email: This email address is being protected from spambots. You need JavaScript enabled to view it. The Owner Winemaker of Vignoble Rivière du Chêne Winery is: Mr. Daniel Lalande.
The hosting provider is: www.mediavore.ca 3070, Boulevard Le Corbusier, Laval, Quebec H7L 4S8, 514 248-2228. The following general conditions apply to all users or site visitors of www.vignobleriviereduchene.ca. Access to or visiting this website is full acceptance of these terms and conditions. If you refuse, kindly please leave the site. These general conditions are in effect as of the date of the www.vignobleriviereduchene.ca site launch. The Vignoble Rivière du Chêne Winery may perform updates from time to time to the conditions set forth herein. Thus, we urge our users to browse back on their visits.

AGE AND SITE ACCESS

To visit or use this site, you must be at least 18 years old. If you do not meet this condition, kindly please leave the site now.
Access to the site www.vignobleriviereduchene.ca. is free.
The equipment (computer, software, telecommunications, etc.) allowing access to the site and are within the exclusive responsibility of the Internet user, as well as telecommunications costs incurred by their use.

ORDER

Within the headings "Wines", "Boutique" and "Reservation", wines, services, packages and activities of Vignoble Rivière du Chêne Winery can be ordered online. Wine prices, services, packages and activities found in the "Wines", "Boutique" or "Reservation" sections of this site include federal and provincial taxes and are already incorporated into prices displayed. Please note that some of these purchases; Reservations for example; may only require an email confirmation from us.

The Vignoble Rivière du Chêne Winery agrees to make delivery of the wine or gifts ordered on this website within a week except for bottles requiring custom labels. Delays can be caused by the delivery partner (DICOM or UPS or Canada Post or others) and are beyond the control of Vignoble Rivière du Chêne Winery.

The order will be accepted only to the extent of available stocks. Should inventory be unavailable making it impossible to execute the order, the online customer will be informed as soon as possible.

The online customer can also request that the order be kept at the winery to take possession himself during a visit to the Vignoble Rivière du Chêne Winery.

The online customer has a period of 48 hours to exercise his right to withdraw without any reasons or pay penalties, except, where applicable, the cost of return shipping, and that from the date the order was first placed.

The online customer commits to the information transmitted on the order. In case of error in the recipient's details (including name, street number and name, postal code, city name, phone number or email address) or any incomplete content, the Vignoble Rivière du Chêne Winery cannot be held responsible for non delivery of goods if the carrier is unable to deliver.

DELIVERY

The ordered goods are delivered exclusively in Quebec. The location for delivery of the merchandise is selected by the online customer when ordering.
In the event where delivery is impossible, the Vignoble Rivière du Chêne Winery will inform the online customer. In the event of non-delivery of purchases ordered for a reason attributable to Vignoble Rivière du Chêne Winery, the online customer will be fully refunded.

INTELLECTUAL PROPERTY

All data, texts, information, images, photographs or any other content on the site is subject to protection under the law of intellectual property. Therefore, users cannot use these elements for exclusively private purposes.
Except for the above provisions, any reproduction, representation, use or adaptation, in any form whatsoever, all or in part of the site without the prior written consent of Vignoble Rivière du Chêne Winery is constitutive of an act of infringement sanctioned by the code of Intellectual Property.
All brands (brand names and logos) and other distinctive signs that appear on our site are the property of Vignoble Rivière du Chêne Winery.
Therefore, any reproduction and / or representation, and any use of these distinctive signs are prohibited without written permission of the Vignoble Rivière du Chêne Winery Inc.

MENTION ON THE PROTECTION OF PERSONAL DATA

The Vignoble Rivière du Chêne Winery is committed to ensuring the privacy of individuals who visit our website. All personal information provided by the Boutique section is protected under the Act respecting the protection of personal information.
Any individual whose personal data was collected has a right of access, rectification and removal of data on upon written request to the following address: Vignoble Rivière du Chêne Winery, 807, Rivière-Nord, Saint -Eustache, Quebec J7R 0J5; or by informing us by email at: This email address is being protected from spambots. You need JavaScript enabled to view it.
The information collected is for the sole destination of the Vignoble Rivière du Chêne Winery.

RESPONSIBILITY

For all areas of access to the site, the ordering process, delivery or subsequent services, the Vignoble Rivière du Chêne Winery is merely under an obligation of means. The Vignoble Rivière du Chêne Winery cannot be held responsible for any inconvenience or damage arising from the use of the Internet, especially in the event of interruption of service, external intrusion, downloaded viruses or damage to hardware or software resulting from the use or visit to this site.
The Vignoble Rivière du Chêne Winery is held only to a simple obligation of means regarding the information it makes available to persons visiting its website. While we have made every effort to ensure the reliability of information contained on this website, the Vignoble Rivière du Chêne Winery can incur no liability for errors, omissions or for the results that could be obtained by the use of this information. In particular, the use of hypertext links can lead to other websites where the Vignoble Rivière du Chêne Winery has no control.
Access to the site www.vignobleriviereduchene.ca may be momentarily interrupted for maintenance, updates or technical improvements, or to change the content and / or presentation.
Generally, the Vignoble Rivière du Chêne Winery cannot incur any liability for non-compliance by users or site visitors of these terms of use.